Privacy Policy

1. Overview

EDGcast ("we," "our," "the Service") respects your privacy. This policy explains what information we collect, how we use it, and your choices regarding that information. We keep things simple: we collect what we need to run the Service, we don't sell your data, and we don't track you across the internet.

2. Information We Collect

Account Information

When you create an account or subscribe, we collect your email address and payment information. Payment details are processed and stored by our third-party payment provider. We do not store your full credit card number on our servers.

Contact Form Submissions

When you submit a message through our contact form, we collect the name, email address, and message content you provide. This information is used solely to respond to your inquiry.

Usage Data

We collect basic server logs including IP addresses, browser type, pages visited, and timestamps. This data is used for security monitoring, debugging, and understanding how the Service is used in aggregate. We do not use third-party advertising trackers or sell usage data to advertisers.

3. How We Use Your Information

• To provide and maintain the Service
• To process subscriptions and payments
• To respond to contact form submissions and support requests
• To send account-related communications (billing, password resets, service updates)
• To detect and prevent abuse, fraud, and unauthorized access
• To improve the Service based on aggregate usage patterns

4. What We Don't Do

• We do not sell, rent, or trade your personal information to third parties
• We do not serve third-party advertisements
• We do not use third-party advertising trackers or retargeting pixels
• We do not send unsolicited marketing emails unless you have opted in
• We do not share your information with data brokers

5. Third-Party Services

We use third-party services for payment processing and website hosting. These providers have access only to the information necessary to perform their functions and are obligated to protect your data in accordance with their own privacy policies. We do not share your information with any other third parties except as required by law.

6. Cookies

We use essential cookies to maintain your login session and remember your preferences. We do not use tracking cookies, analytics cookies from third-party ad networks, or cross-site cookies. Your browser settings allow you to block or delete cookies at any time, though this may affect your ability to use certain features of the Service.

7. Data Retention

We retain your account information for as long as your account is active. If you cancel your subscription or request account deletion, we will remove your personal information within 30 days, except where we are required by law to retain it. Server logs are retained for up to 90 days for security and debugging purposes.

8. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, or destruction. This includes encrypted connections (HTTPS), secure password storage, and limited access to personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Opt out of non-essential communications

To exercise any of these rights, please reach out through our contact page.

10. Children's Privacy

The Service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.

11. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the Service after changes constitutes acceptance of the revised policy.

12. Contact

Questions about this policy can be directed through our contact page.